Bellows-Nichols Agency Privacy Statement
At Bellows-Nichols Agency, maintaining our customers’
trust and confidence has
always been a priority. Insurance agencies, like all other providers of personal
financial services, are now required by law to inform their clients of the
agency’s
policy regarding privacy of client information. Below you will find an outline
of
measures we take to safeguard your non public personal information and how
we may share that information during the course of business in order to provide
you with the quality of service you have come to expect from us.
Categories of Information Collected
Information regarding your name, address, social security number, date of birth,
etc. is obtained in most instances directly from you, most often from an
application,
request for additional service or services you have purchased from us in the
past.
Depending on the nature of your insurance transaction, we may need additional
information from outside sources such as motor vehicle reports, credit reports,
court records, or other public records. We may send someone to inspect your
property and verify information regarding its value and condition, and a photo
may be taken.
Categories of Information That May Be Shared With
Others
We may share the above information along with any information contained in
your policy and application with people who conduct transactions on your behalf
such as automobile dealers, mortgagees, lienholders, fiduciary parties
(attorneys,
accountants, auditors), claims adjusters and parties administering transactions
requested or authorized by you. By law, we are allowed to share information in
limited situations, to third parties necessary to effect, enforce and administer
your
insurance transactions in connection with servicing your account. The law also
allows
you to choose not to have your non public personal information shared with third
parties or obtained from third parties and requires you to notify us in writing
if this
option is chosen. Information that we disclose to others is limited to those
entities
and that information necessary for them to conduct business on your behalf;
employees, law enforcement or governmental authorities, authorized persons by
law (in the case of power of attorney etc.), your carrier or potential carriers,
parties
that perform claims or fraud investigation and parties who perform a
professional
business function that assists us in providing services to you.
How We Protect Your Information
Access to your personal information is restricted to personnel and industry
entities
that need this information in order to transact your insurance business. In
addition
we maintain physical, electronic and procedural safeguards to insure
confidentiality
and to comply with federal and state regulations protecting your privacy. We
adhere
to this level of confidentiality even when a customer relationship no longer
exists.
Sharing information internally or with business partners
helps us to identify products
and services which might better serve your insurance needs. We greatly
appreciate
your business and the opportunity to continue to deliver the quality of customer
service you have come to rely on.